Legal

Terms & Conditions

Last updated: 29 March 2026

1. Introduction

These terms and conditions govern your use of the IntuitiveMind website and the clinical hypnotherapy and energy healing services provided by Clare Hillier (“we”, “us”, “our”). By using our website or booking a session, you agree to these terms in full.

2. Services

IntuitiveMind provides clinical hypnotherapy, energy healing, and related wellbeing services. Our services are complementary therapies and are not a substitute for medical advice, diagnosis, or treatment. You should continue to consult your GP or medical professional for any health concerns.

Clare Hillier is a qualified clinical hypnotherapist and energy healer. All sessions are conducted in accordance with the ethical standards and codes of practice of the relevant professional bodies.

3. Bookings and Appointments

• Booking requests submitted via our website are requests only and are not confirmed until Clare has been in touch to arrange a mutually convenient time
• Initial consultations (15 minutes) are offered free of charge
• Session fees will be confirmed at the time of booking and are payable prior to or at the time of your appointment
• We reserve the right to decline a booking request at our discretion

4. Cancellations and Rescheduling

• 48-hour notice: We require at least 48 hours’ notice for cancellations or rescheduling
• Late cancellations: Cancellations made with less than 48 hours’ notice may be charged the full session fee
• Non-attendance: Failure to attend a scheduled session without notice will be charged at the full session fee
• Our cancellations: In the unlikely event that we need to cancel or reschedule, we will provide as much notice as possible and offer an alternative appointment

5. Confidentiality

All information shared during sessions is treated as strictly confidential. We will not disclose any information to third parties without your explicit consent, except where:

• We are required to do so by law
• There is a serious risk of harm to you or others
• Anonymised information is shared during professional clinical supervision

6. Client Responsibilities

By booking a session, you confirm that:

• The information you provide is accurate and complete
• You will inform us of any relevant medical conditions, medications, or mental health diagnoses
• You understand that results vary between individuals and no specific outcome is guaranteed
• You are attending voluntarily and of your own free will

7. Limitation of Liability

Our services are provided in good faith and to the best of our professional ability. However:

• We do not guarantee specific results or outcomes from any session
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services
• Our total liability to you shall not exceed the fees paid for the specific session giving rise to the claim
• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded by law

8. Intellectual Property

All content on this website — including text, images, design, and branding — is the property of IntuitiveMind and is protected by copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

9. Website Use

You agree to use this website lawfully and not to engage in any activity that could damage, disable, or impair the website or interfere with other users’ access. We reserve the right to restrict access to the website at any time without notice.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or availability of any third-party sites.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

13. Contact

If you have any questions about these terms, please contact us at:
clare@intuitive-mind.co.uk
IntuitiveMind, Witney, Oxfordshire